Download m bca: How to Use BCA Mobile Banking App
Do you want to enjoy banking services anytime, anywhere, without having to visit a branch or an ATM? Do you want to make transactions, payments, and purchases with just a few taps on your smartphone? If yes, then you should download m bca app, the official mobile banking app from Bank Central Asia (BCA), one of the largest banks in Indonesia.
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In this article, we will explain what m bca app is, what are its benefits and features, how to download and install it, how to activate and use it, how to check balance and transaction history, and how to contact customer service. By the end of this article, you will be able to use m bca app like a pro and enjoy its convenience and security.
What is m bca?
m bca is a mobile banking application that allows you to conduct non-cash transactions using BCA mobile banking (m-BCA) and BCA internet banking (KlikBCA Smartphone) whenever, wherever. You can access m bca app through all GSM operators, including Telkomsel, XL Axiata, Indosat, Axis, and Three. You can also use GPRS/EDGE/3G/WIFI internet connection to reduce unnecessary costs.
Benefits of using m bca
There are many benefits of using m bca app, such as:
No SIM card changes: You can use your existing SIM card to access m bca app, no need to change or register a new one.
Low transactions cost: You can save money by using internet connection instead of SMS or USSD for transactions.
Payment data storage: You can store your payment data on m bca app, so you don't have to input the data all over again for repeat transactions.
Transfer data: You can save your transfer activities on m bca app, whether you're sending funds between BCA accounts or to other banks.
Practical and easy to use: You don't need to enter recipient company or banking code for payment and transfer transactions. You can also use QR code for easier transactions.
Cardless transaction: You can withdraw or deposit cash without using your card at selected ATMs.
Features of m bca
m bca app has many features that can help you with your banking needs, such as:
m-BCA: This feature allows you to check your balances, account statements, fund transfers, and pay bills more easily through your smartphone.
Lifestyle: This feature allows you to shop online, buy tickets, order food, play games, and more with just one app.
KlikBCA: This feature allows you to access KlikBCA smartphone version with just one click.
Flazz: This feature allows you to check balance, top-up, and view transaction history of your Flazz card on a smartphone with NFC feature.
Cardless: This feature allows you to withdraw or deposit cash without using your card at selected ATMs.
Buka Rekening: This feature allows you to open a bank account online with just your e-KTP and video call with customer service officer.
How to download and install m bca app
To use m bca app, you need to download and install it on your smartphone first. Here are the steps for Android and iOS users:
For Android usersFollow these steps to download and install m bca app on your Android device:
Go to Google Play Store and search for "m bca" or click this link: [m bca app].
Tap on the "Install" button and wait for the app to download and install on your device.
Once the app is installed, tap on the "Open" button or find the app icon on your home screen and tap on it.
You will see the m bca app welcome screen. Tap on the "Next" button to proceed.
You will see the terms and conditions of using m bca app. Read them carefully and tap on the "Agree" button if you accept them.
You will see the m bca app main menu. You can now start using the app.
For iOS users
Follow these steps to download and install m bca app on your iOS device:
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Go to App Store and search for "m bca" or click this link: [m bca app].
Tap on the "Get" button and wait for the app to download and install on your device.
Once the app is installed, tap on the "Open" button or find the app icon on your home screen and tap on it.
You will see the m bca app welcome screen. Tap on the "Next" button to proceed.
You will see the terms and conditions of using m bca app. Read them carefully and tap on the "Agree" button if you accept them.
You will see the m bca app main menu. You can now start using the app.
How to activate and use m bca app
To use m bca app, you need to activate it first. You also need to have a BCA account and a BCA ATM card. Here are the steps for activation, login, and transaction processes:
Activation process
Follow these steps to activate your m bca app:
On the main menu, tap on the "m-BCA" icon.
You will see a screen asking you to enter your mobile number. Enter your mobile number that is registered with BCA and tap on the "OK" button.
You will receive an SMS containing an activation code. Enter the activation code on the screen and tap on the "OK" button.
You will see a screen asking you to create a PIN. Enter a 6-digit PIN of your choice and tap on the "OK" button.
You will see a confirmation screen showing your PIN. Tap on the "OK" button to confirm.
Your m bca app is now activated. You can now use it for transactions.
Login processFollow these steps to login to your m bca app:
On the main menu, tap on the "m-BCA" icon.
You will see a screen asking you to enter your PIN. Enter your 6-digit PIN that you created during the activation process and tap on the "OK" button.
You will see a screen showing your account balance and transaction limit. Tap on the "OK" button to proceed.
You are now logged in to your m bca app. You can now access various features and services on the app.
Transaction process
Follow these steps to make transactions using your m bca app:
Inhouse transfer
This feature allows you to transfer funds between BCA accounts. Follow these steps to use this feature:
On the main menu, tap on the "m-BCA" icon.
Tap on the "Transfer" icon.
Tap on the "BCA Virtual Account" option.
Enter the recipient's account number and the amount of money you want to transfer. You can also add a message if you want.
Tap on the "OK" button to confirm.
You will see a confirmation screen showing the details of your transaction. Tap on the "OK" button to proceed.
You will receive an SMS containing a verification code. Enter the verification code on the screen and tap on the "OK" button.
Your transaction is complete. You will see a receipt screen showing the transaction status and reference number. Tap on the "OK" button to return to the main menu.
Interbank transfer
This feature allows you to transfer funds to other banks using ATM Bersama, Prima, or ALTO networks. Follow these steps to use this feature:
On the main menu, tap on the "m-BCA" icon.
Tap on the "Transfer" icon.
Tap on the "Other Bank Account (Online Transfer)" option.
Select the bank name of the recipient from the list or enter the bank code manually.
Enter the recipient's account number and the amount of money you want to transfer. You can also add a message if you want.
Tap on the "OK" button to confirm.
You will see a confirmation screen showing the details of your transaction. Tap on the "OK" button to proceed.
You will receive an SMS containing a verification code. Enter the verification code on the screen and tap on the "OK" button.
Your transaction is complete. You will see a receipt screen showing the transaction status and reference number. Tap on the "OK" button to return to the main menu.
Payment and purchaseThis feature allows you to pay bills and buy products or services using your m bca app. Follow these steps to use this feature:
On the main menu, tap on the "m-BCA" icon.
Tap on the "Payment/Purchase" icon.
Select the category of the payment or purchase you want to make, such as electricity, water, phone, internet, TV, insurance, education, etc.
Select the provider or merchant of the payment or purchase you want to make, such as PLN, PDAM, Telkom, Indihome, First Media, Prudential, BCA Insurance, BCA Education, etc.
Enter the customer number or bill number and the amount of money you want to pay or purchase. You can also add a message if you want.
Tap on the "OK" button to confirm.
You will see a confirmation screen showing the details of your transaction. Tap on the "OK" button to proceed.
You will receive an SMS containing a verification code. Enter the verification code on the screen and tap on the "OK" button.
Your transaction is complete. You will see a receipt screen showing the transaction status and reference number. Tap on the "OK" button to return to the main menu.
Cardless transaction
This feature allows you to withdraw or deposit cash without using your card at selected ATMs. Follow these steps to use this feature:
On the main menu, tap on the "Cardless" icon.
Select the type of transaction you want to make, either "Withdrawal" or "Deposit".
Enter the amount of money you want to withdraw or deposit and tap on the "OK" button.
You will see a QR code on your screen. Scan the QR code at the ATM that supports cardless transaction.
Follow the instructions on the ATM screen to complete your transaction.
Your transaction is complete. You will see a receipt screen showing the transaction status and reference number. Tap on the "OK" button to return to the main menu.
How to check balance and transaction history on m bca appTo check your balance and transaction history on m bca app, you can use the following features:
Balance Inquiry
This feature allows you to check your account balance on m bca app. Follow these steps to use this feature:
On the main menu, tap on the "m-BCA" icon.
Tap on the "Balance Inquiry" icon.
You will see a screen showing your account balance and transaction limit. Tap on the "OK" button to return to the main menu.
Account Statement
This feature allows you to check your transaction history on m bca app. Follow these steps to use this feature:
On the main menu, tap on the "m-BCA" icon.
Tap on the "Account Statement" icon.
Select the period of time you want to see your transaction history, either "Today", "Yesterday", or "Last 10 Transactions".
You will see a screen showing your transaction history for the selected period. You can also tap on each transaction to see more details. Tap on the "OK" button to return to the main menu.
How to contact customer service on m bca appIf you have any questions, complaints, or feedbacks regarding m bca app, you can contact the customer service on m bca app. Follow these steps to use this feature:
On the main menu, tap on the "Customer Service" icon.
Select the type of service you want to use, either "Call BCA", "Email BCA", or "Chat BCA".
For "Call BCA", you will be directed to the phone dialer with the number 1500888. Tap on the "Call" button to make a call to the customer service officer.
For "Email BCA", you will be directed to the email app with the address halobca@bca.co.id. Write your email subject and message and tap on the "Send" button to send an email to the customer service officer.
For "Chat BCA", you will be directed to the chat app with the number 08111500088. Write your chat message and tap on the "Send" button to send a chat to the customer service officer.
Conclusion
m bca app is a mobile banking application that allows you to conduct non-cash transactions using BCA mobile banking (m-BCA) and BCA internet banking (KlikBCA Smartphone) whenever, wherever. You can download and install m bca app on your Android or iOS device and activate it using your BCA account and ATM card. You can use m bca app for various transactions, such as inhouse transfer, interbank transfer, payment and purchase, and cardless transaction. You can also check your balance and transaction history on m bca app. If you need any assistance, you can contact the customer service on m bca app.
We hope this article has helped you understand how to use m bca app and enjoy its benefits and features. If you have any questions or feedbacks, please feel free to leave them in the comment section below. Thank you for reading and happy banking!
FAQs
Here are some frequently asked questions about m bca app:
Q: How much does it cost to use m bca app?
A: It depends on the type of transaction and the network you use. For transactions using internet connection, there is no additional fee from BCA. For transactions using SMS or USSD, there may be a fee from your operator. For transactions using ATM Bersama, Prima, or ALTO networks, there may be a fee from BCA or other banks.
Q: How secure is m bca app?
A: m bca app is very secure as it uses encryption technology and verification code for every transaction. You also need to enter your PIN every time you login or make a transaction. You should never share your PIN or verification code with anyone or write it down anywhere. You should also update your app regularly and change your PIN periodically.
Q: What if I forget my PIN or lose my phone?
A: If you forget your PIN, you can reset it by calling Halo BCA at 1500888 or visiting the nearest BCA branch. If you lose your phone, you should immediately block your m bca service by calling Halo BCA at 1500888 or visiting the nearest BCA branch. You can also use Find My Device feature on your phone to locate, lock, or erase your phone remotely.
Q: What if I have more than one BCA account?
A: You can link up to 10 BCA accounts to your m bca app. To do so, you need to visit the nearest BCA branch and fill out a form to register your accounts. You can then choose which account you want to use for each transaction on m bca app.
Q: What if I want to change my mobile number?
A: If you want to change your mobile number that is registered with BCA, you need to visit the nearest BCA branch and fill out a form to update your mobile number. You will then receive a new activation code on your new mobile number. You need to enter the activation code on m bca app to reactivate it. 44f88ac181